Natural Balance has issued a voluntary recall

5/4/12

To Our NB Community:

Natural Balance has just been notified by Diamond Pet Foods, one of our co-manufacturers, that certain Natural Balance dry food formulas produced in their Gaston, SC facility should be voluntarily recalled.

Although there have been no animal illnesses reported and none of our Natural Balance products included in the recall have tested positive for Salmonella, we have voluntarily initiated this recall as a precautionary measure.

The following is a list of products affected, for select sizes:

Formula	Best By Date
5 LB Natural Balance Sweet Potato & Venison Dog	December 12, 2012; December 13, 2012; March 12, 2013
15 LB Natural Balance Sweet Potato & Venison Dog	December 12, 2012; December 13, 2012; December 14, 2012; March 5, 2013; March 6, 2013
28 LB Natural Balance Sweet Potato & Venison Dog	December 12, 2012; December 13, 2012; December 14, 2012; March 5, 2013; March 6, 2013; March 7, 2013; March 8, 2013; March 12, 2013
5 LB Natural Balance Lamb Meal & Brown Rice Dog	December 10, 2012; December 21, 2012; December 22, 2012
15 LB Natural Balance Lamb Meal & Brown Rice Dog	December 10, 2012; December 21, 2012; December 22, 2012
28 LB Natural Balance Lamb Meal & Brown Rice Dog	December 10, 2012; December 21, 2012; December 22, 2012
5 LB Natural Balance Sweet Potato & Bison Dog	December 17, 2012; December 18, 2012; December 28, 2012; December 29, 2012
15 LB Natural Balance Sweet Potato & Bison Dog	December 9, 2012; December 17, 2012; December 18, 2012; December 28, 2012; December 29, 2012
28 LB Natural Balance Sweet Potato & Bison Dog	December 9, 2012; December 17, 2012; December 18, 2012; December 28, 2012; December 29, 2012
5 LB Natural Balance Vegetarian Dog	December 9, 2012
28 LB Natural Balance Lamb Meal & Brown Rice Dog Large Breed Bites	December 12, 2012; December 20, 2012; December 21, 2012
5 LB Natural Balance Lamb Meal & Brown Rice Dog Small Breed Bites	December 21, 2012
12.5 LB Natural Balance Lamb Meal & Brown Rice Dog Small Breed Bites	December 21, 2012

Recalled products may have been distributed in the following states:

Alabama, Arkansas, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Vermont, Wisconsin, West Virginia, Wyoming and Canada.

States that are NOT affected include:

Alaska, Arizona, California, Hawaii, Idaho, Montana, New Mexico, Nevada, Oregon, Utah, and Washington.

Pet owners who are unsure if the product they purchased is included in the recall, or who would like replacement product or a refund, may contact our Customer Service team at (800) 829-4493 or email info@naturalbalanceinc.com. We will continue to update you as more information becomes available.

Sincerely,

Your Natural Balance Family

http://www.naturalbalanceinc.com/home/NB_recall.html

Diamond Pet Food Suspends Delivery of All Brands made in SC

FROM Truth About Pet Food Site: Susan Thixton 4/12/2012

One of you great Independent Pet Store People out there sent me a ‘heads up’ that their Distributor would not be delivering any products made by Diamond Pet Food; though she received no explanation why. I called Diamond and was told…
http://www.truthaboutpetfood.com/articles/diamond-pet-food-suspends-delivery-of-all-brands-made-in-sc.html

Wishing you and your pet(s) the best,

Susan Thixton
Pet Food Safety Advocate
Author, Buyer Beware
Co-Author Dinner PAWsible
TruthaboutPetFood.com
PetsumerReport.com

And yet, MORE issues with Natural Balance

Lots of new posts from 2012 on this food and claims of dying pets.  No recalls seen yet from FDA, so far!

http://www.consumeraffairs.com/pets/natural_balance.html

Natural Balance-General Info and Contact

Natural Balance – Made by American Nutrition

Dick Van Patten’s
Natural Balance Pet Foods, Inc.
12924 Pierce Street, Pacoima, California 91331
1 (800) 829-4493

NOTE:  Please keep in mind that from time to time the company may decide to change the sample packs, so please, please go to the site http://www.naturalbalanceinc.com/ or call the company to check for and changes in the sample packs.

These are the FREE- Sample Packs I received on July 3rd 2006. The box arrived right after a
letter arrived with three coupons in it and a…… FREQUENT BUYER PLAN CARD.

The card says: Buy10 bags of Natural Balance Dry Food or Cat Food or………..10 Cases of Dog or Cat Can Food or 10 – 4lb or 2.5 lb Dog Food Rolls AND GET ONE FREE. Requirements are that ALL 10 Purchase’s have to be IDENTICAL PRODUCT AND SIZE. Once purchased you staple all 10 Register Receipts, circle the date and price and add in the 10 UPC Codes from the packages/labels and send them into the company.

2008-05-13 ALERT-Natural Balance Roll Turkey

ADMIN NOTE: This just came through one of my lists a few minutes ago, from someone who is actually on the list. The email is there, if you want to contact her.

from Wendy <wmccullough8>
date Tue, May 13, 2008 at 10:55 PM
subject: DOG FOOD WARNING

WARNING: Permission to cross post. I was slicing up a Natural Balance Dog Food Roll, Turkey Flavour and I noticed a clear white nylon thread embedded within the roll. I pulled it out and continued to slice the rest of the roll and found two more nylon
strings. I have contacted the company and I am awaiting a reply.

Fortunately, I always slice the roll into small pieces for treats, so I’m pretty sure I haven’t fed any of the string/thread to my dog. I will update
the list when I have a response from Natural Balance. I saved the thread and can email a picture to anyone who is concerned.
PLEASE be cautious with this product.

Wendy and Jesse James (Signet Most Wanted)

2008-03-09-Statement -Castleberry shut down by FDA

They made several of natural Balance products which were recalled last year, but his is not a result of the recall. The FDA pulled the permit for other reasons, so far not stated.

http://www.wrdw.com/news/headlines/16433086.html

Castleberry’s Food Company stops production

STATEMENT FROM CASTLEBERRY’S FOOD COMPANY

Castleberry’s Food Company has received notification that the Food and Drug Administration (FDA) suspended the Temporary Emergency Operating Permit that was issued in September 2007. The permit granted permission for the Augusta, Georgia factory to commence production of FDA products, following a July 2007 voluntary product recall.

Castleberry’s will work closely with the FDA to promptly answer questions and address any possible concerns. Although formal notification has not yet been received, we understand that the US Department of Agriculture (USDA) may also require responses.

During this time, Castleberry’s has decided to cease production of all products in the Augusta, Georgia factory. Factory work shifts are temporarily on hold.

We are cooperating fully with the agencies and look forward to a prompt resolution that we can resume operation and work shifts.

It is important to note that the suspension of our temporary permit does not involve any product recall.

2007-12-01-Natural Balance Doing Testing

NATURAL BALANCE  has a brand new impressive page, explaining their new testing procedures.

As of December, 2007, we have added screening for: Ochratoxin, Zearalenone and Fumonisin

to our standard testing protocol which already includes testing for:
Melamine
Cyanuric Acid
Aflatoxin
and DON (Vomitoxin <SNIP>

http://www.naturalbalanceinc.com/NB_testing.html

2008-07-10-Heads Up! Plastic Inside Lamb & Rice Roll

HEADS UP EVERYONE ! Dick Van Pattens Lamb and Rice Rolls

2008-07-10 I received a post from a member explaining that *soft clear plastic* was just found in 2 rolls of the 3 she had purchased. She did not open the third package yet. She has written to the company and she has taken photos. I have seen the photos. The company has responded right away, and has requested some things to be sent to them.

As soon as I get permission to post the details, I will post the information with its photos, here the forum and to my blog and in an updated email. I just wanted to give you the heads up.

Something similar happened in May with Turkey Roll, only it was not plastic! See previous post before this one. Must some issue with quality control!

UPDATE: 7/13/08 I have permission to post the details, so stay toned here. I have to typed them up and get them approved for accuracy and then I will be posting them here. In the mean time the use by dates and photos are below!

02/21/09 is the best by date.

PHOTOS:

2007-04-27-RECALL-Some Canned products by American Nutrition

Recall — Firm Press Release

FDA posts press releases and other notices of recalls and market withdrawals from the firms involved as a service to consumers, the media, and other interested parties. FDA does not endorse either the product or the company.
Natural Balance Pet Foods, Inc. Recalls Products in Response to American Nutrition Inc. Pet Food Recall

Contact:
Natural Balance Consumer Contact:
1-800-829-4493

FOR IMMEDIATE RELEASE — Pacoima, CA — April 27, 2007 — Because of the pet food recall initiated today by American Nutrition Inc., Natural Balance Pet Foods has announced it is issuing a nationwide recall of a number of canned products manufactured by American Nutrition. This action is limited to four specific Natural Balance canned formulas: Chicken Canned Dog Formula 13 oz , Beef Canned Dog Formula 13 oz, Lamb Canned Dog Formula 13 oz, and the 3oz and 6 oz Ocean Fish Canned Cat Formulas.

Natural Balance Pet Foods is taking this voluntary action after learning the Food and Drug Administration (FDA) confirmed rice protein concentrate used by American Nutrition contained melamine, a substance not approved for use in food. These products are being recalled in addition to our previously recalled Venison and Brown Rice canned and bagged dog foods, Venison and Brown Rice dog treats, and Venison and Green Pea dry cat food.

Natural Balance Pet Foods has not received any indication of quality or safety issues, including pet illness, with the four withdrawn formulas. However, because American Nutrition informed the company that these four specific products may include rice protein concentrate, Natural Balance Pet Foods felt this action was necessary for the protection of its customers and their pets.

It should be noted that the products being recalled were not formulated or labeled to contain rice protein concentrate. While the FDA is investigating this, current information indicates this error is a result of a manufacturing deviation by American Nutrition. Natural Balance is working with the FDA in this matter.

FDA SITE
http://www.fda.gov/oc/po/firmrecalls/na … 04_07.html  (LINK GOES TO FDA SITE)  Search date on FDA site