Category Archives: Mars

Pedigree Recall

June 30, 2012

At PEDIGREE®, we care about all dogs and their safety and well-being is extremely important to us. For that reason, we have initiated a voluntary recall of a limited range of three varieties of PEDIGREE® weight management canned dog food products due to a potential choking risk. Cans of this product may contain small pieces of blue plastic, which broke off a conveyor belt during the production process. The issue has been resolved at our manufacturing facility by replacing a conveyor belt with a redesigned tracking mechanism.

At Mars Petcare, we take our responsibility to pets and their owners seriously. We sincerely apologize for any inconvenience caused by this recall. Please see detailed information on the affected products below. You can also reach us at 1-877-720-3335 from 8:00 a.m. – 7:00 p.m. CST if you have questions.


Franklin, Tennessee (June 30, 2012)– Today, Mars Petcare US announced a voluntary recall of a limited range of three varieties of PEDIGREE® weight management canned dog food products due to a potential choking risk.

Affected product may contain small pieces of blue plastic, which entered the food during the production process. The source of the plastic has been identified and the issue resolved. We encourage consumers who have purchased affected product to discard the food or return it to the retailer for a full refund or exchange. While a small number of consumers have reported finding the plastic pieces, we have not received any reports of injury or illness associated with the affected product. The lot codes indicated below should not be sold or consumed.

Affected product was distributed to retail customers throughout the United States. Mars Petcare US is working with all of our distributors and retail customers to ensure that the recalled products are no longer sold and are removed from inventory.

Recalled Pet Food Only cans of PEDIGREE® weight management canned dog food varieties with the production codes shown below are included in this voluntary recall. Each product will have a lot code printed on the end of the can that begins with 209, 210, 211 or 212 and a Best Before date that falls between 2/24/2014 and 3/23/2014.

No other PEDIGREE® products are affected, including any other variety of wet food, dry dog food, or dog treats.

At Mars Petcare US, we take our responsibility to pets and their owners seriously. We sincerely apologize for any inconvenience caused by this recall. Pet owners who have questions about the recall should call 1-877-720-3335 or visit

NOTE: Please see website for further information :


2011-02-04-Mars (and other Companies)Still Source Ingredients From China

Best chance of protection for pets may be knowing where products come from

Release Date: Friday, February 04, 2011

Despite increased regulation in the petfood market, consumers are still concerned with the safety of their pet’s food and where the ingredients are sourced from, according to a Baltimore Sun article.

Knowing where products come from may offer consumers the best chance at making informed choices when selecting a petfood. In 2007, for example, petfood companies in China illegally added melamine and cyanuric acid to mimic increased protein levels in products that were exported to the US. Illinois, USA, Senator Dick Durbin, who serves on the Senate Appropriations Committee overseeing food safety, called for a hearing on the recall of these tainted petfood products and said that while it is not realistic to stop importing from countries like China, additional inspections may be one option for increased safety. Nearly all vitamins and minerals for human and pet consumption are imported to the US from China, according to Tiffany Bierer, health, sciences and nutrition manager at Mars Petcare US.

“At Mars, we have people on the ground in China, auditing facilities. All petfood companies can’t say that. Also, check the packaging to ensure the product is manufactured in the US, if that is important to you,” Bierer said. “Consumers do have the right to ask these types of question. Nearly all petfood brands include a phone number on the packaging.”

Source: Pet Food Industry

General Info and Contact

This is made by Mars -There is a video on their site.  It “appears to me that this may have something to do with their *new facility location and recent activity closing/moving factories production, but not positive. Info is rather scarce at the moment.

From the site:  The WALTHAM® Centre is an undisputedly the Worlds leading authority on pet care and nutrition, and for several decades now it has been conducting advanced and breakthrough scientific research in this field. The resultsof  the research  are published in  many prestigious  scientific magazines, and many  are protected  by

international patents. Unique characteristic of the  WALTHAM® Centre for Pet Nutrition consists in the approach  to the animals  they work  with. Strict rules of  non-invasive  research and  consciouslyfriendly  attitude are a  result of the concern  for  WALTHAM®  pets’ health and the intention  to improve  their living conditions. The WALTHAM® Centre employs a vast number of specialists,
such  as  veterinarians,  nutritionists,  research  scientists,  biochemists,  physicists,  animal behaviour  specialists,  IT specialists  and  breeders.  Over  600  specialists  from  aroundthe  world  cooperate with  WALTHAM®.  Because they  are so proud of  the facility  andtheir achievements, as a unique institution in the world, the  WALTHAM®  Centre is also open to visitors. <snip>

© 2010,Mars, Incorporated All Rights Reserved.

Web Site

Mars-Pet Related Brand Names

Banfield, The Pet Hospital
Golden Cob
Miss Cat
My Dog
Natural Choice
Oral Fresh Biscuit
Perfect Fit
Royal Canin
The Goodlife Recipe
Waltham Diets
Whiskas Bio

Mars-General Info and Contact

Mars, Incorporated is a private, family-owned company founded in 1911 and employing more than 65,000 associates at over 370 locations, including 135 factories in 68 countries worldwide. Headquartered in McLean, Virginia, U.S.A., Mars, Incorporated is one of the world’s largest food companies, generating global revenues of $28 billion annually and operating in six business segments: Chocolate, Petcare, Wrigley Gum and Confections, Food, Drinks, and Symbioscience. These segments produce some of the world’s leading brands: Chocolate – M&M’S®, SNICKERS®, DOVE®, GALAXY®, MARS®, MILKY WAY® and TWIX®; Petcare – PEDIGREE®, WHISKAS®, SHEBA®, CESAR® and ROYAL CANIN®; Wrigley – ORBIT®, EXTRA®, STARBURST®, DOUBLEMINT® and SKITTLES®; Food – UNCLE BEN’S®, DOLMIO®, EBLY®, MASTERFOODS® and SEEDS OF CHANGE®; Drinks – KLIX® and FLAVIA®; Symbioscience – WISDOM PANELTM MX, SERAMIS®, and COCOAPRO™.


Comprehensive List Of Mars Brands—-


2009-05-13-Mars Shuts down several plants around USA

Portland pet food manufacturer ceases operations 13 May 2009
Mars Petcare US is closing its Portland, Indiana manufacturing plant later this year. Due to reduced consumer demand profitable operation of the plant is no longer feasible and 51 employees have to be laid off.
The Portland facility produces dog biscuits and package dry pet products under the brands Pedigree, Whiskas and Sheba.

“We constantly monitor and evaluate customer and consumer demand for products and adjust our production to meet their needs,” Mars Petcare said in a statement.

“As a result of reduced customer demand in our Exclusive Brands business and subsequent levels of utilization in our network, we will cease operations at the Portland, IN, Le Sueur, MN and Allentown, PA manufacturing sites in 2009.”

“We take seriously the long-term sustainability of our business. The decision to close the Portland, Le Sueur and Allentown facilities was a difficult one and made only after careful review and analysis,” Mars said.


2009-01-11-Recall Update-Mars Expands Recall from Nov 2008

Sunday, January 11, 2009

The Mars Petcare USA company announced a recall in November of certain of its cat and dog food products.

That recall recently has been renewed and expanded. Currently, the following pet food products are on a recall list:

n Berkley & Jensen Bistro Blend Premium Cat Food

n Berkley & Jensen Small Bites and Bones Dog Food

n Ol’Roy Complete Premium Dog Food

n Ol’ Roy Puppy Complete Premium Dog Food

n Complete Nutrition Premium Dog Food

n High Performance Premium Dog Food

n Meaty Chunks & Gravy Premium Dog Food

n ShopRite Crunchy Bites, Bones & Healthy Squares Dog Food.

Additionally on recall are these cat foods made by the Mars Company:

n Special Kitty Original Premium Cat Food

n Gourmet Blend Premium Cat Food

n Kitten Premium Cat Food

All of the above listed products were manufactured at the Mars Petcare plant in Allentown, Pa. They were sold in BJ’s Wholesale Club, ShopRite Supermarkets and Wal-Mart locations in Connecticut, Massachusetts, Maine and New Hampshire, plus other eastern states.

Mars Petcare also announced that they have a new state-of-the-art testing facility in the works that should be open sometime in mid-2009. Theoretically, once this facility is online, the danger of recalls will be greatly reduced.


Meanwhile, the cause of this ongoing recall is a finding of Salmonella in tests done by the United States Food and Drug Administration. So far there have been no cases of human or pet illness caused by Salmonella associated with these products, but the risk continues.

According to the FDA, there are steps one can and should take whenever dealing with prepared pet foods. While dogs and cats are at risk of Salmonella infections, certain people are at greater-than-usual risk also. Those particularly at risk include children and the elderly, as well as anyone whose immune system has been compromised by disease or some underlying condition.

To reduce your risk, the FDA suggests that you follow these procedures:

n Wash your hands with hot water for at least 20 seconds both before and after handling any pet foods.

n Wash pet food bowls, dishes and implements with soap and hot water after each use.

n Do not use the pet’s bowl as a scooping device, rather, use a clean spoon or scoop that is kept only for this use.

n Dispose of any old or spoiled pet food in a safe manner, such as in a securely tied plastic bag that is then placed in a covered trash receptacle.

n Do not flush it down your toilet or throw it outdoors.

Storage of pet foods is also important. The FDA recommends that any leftover canned food be stored in a refrigerator. It’s probably best to pick up any leftover canned food after 20 minutes.

All dry products should be stored in a cool, dry place. The best way to store dry pet foods is in their original paper container, rolled down to eliminate air as much as possible, then placed into a plastic container with a tight-fitting top. This method has the additional advantage of helping to preserve the vitamins and minerals in the food.